Insurance Outsourcing Services for Agents, Brokers, Carriers

750+ insurance pros across 6 global offices

100+ clients in global P&C insurance industry

350+ CPCU-certified industry experts in insurance

Trusted by leading P&C carriers and agencies

Struggling With Outdated Insurance Back-Office Services?

Manual policy checking, backlogged renewals, and fragmented reporting slow down agencies during peak season. Here is how we solve it.

Our Expert-Led, Specialized Solutions Can Resolve It!

Real Capacity for Your Insurance Operations, Without the Overhead

Renewal backlogs, unmanaged claims documentation, and commission reconciliation eat valuable broker hours. Tammina Insurance Services lifts that workload off your desk.

Operating directly within your agency management system, our seasoned specialists handle end-to-end policy administration and claims management to carrier-grade accuracy standards.

Achieve measurable turnaround-time reductions across renewals, endorsements, and claims processing, tracked and reported monthly while you focus on client relationships.

Partner with us today to close your operational capacity gap.

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Insurance Operations Team
WHO WE SERVE

We Offer Tailored Insurance Outsourcing Services!

Personalized solutions for every industry segment—working as a resourceful extension of your in-house insurance operations.

WHAT WE OFFER

Excellence | Personalization | Expertise

Insurance Operations Outsourcing

Your Operations. Our Responsibility.

A dedicated insurance team that gets the work done — accurately, securely, and on time.

YOUR AGENCY

WORK COMES IN

New Business

Submissions & Quotes

Policy Servicing

Endorsements & Changes

COIs & Loss Runs

Certificates & Documents

Renewals

Policy Review & Remarketing

Billing & Commissions

Invoicing & Reconciliation

Claims & Underwriting

Research & Document Prep

Defined Process
Insurance Expertise
Your Extension Insurance Operations Team
Quality Control
Secure Operations
COMPLETED WORK

DELIVERED BACK

Accurate & Ready

Back in your system

On Time

As per agreed turnaround

Quality Reviewed

By experienced team

Scalable Support

As your business grows

Insurance Expertise: Trained, Experienced, Focused
Quality Controlled: Accuracy you can trust
Secure Operations: Your data, our priority
Built to Scale: More capacity, less effort
BENEFITS OPERATIONS OUTSOURCING

Why Choose Tammina’s Employee Benefits Outsourcing Services

Benefits Operations That Keep Your Team Focused on Clients

Operational Service 1

Enrollment & Eligibility Processing

End-to-end management of group setups, seasonal open enrollments, qualifying life events, and carrier portal rosters.

  • New group setup, open enrollment processing & waiver tracking
  • New hire, termination & QLE dependent eligibility changes
  • Direct carrier portal submission & confirmation tracking
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Operational Service 2

Pre-Renewal & Quoting Support

Accelerate renewal timelines with formatted employee censuses, policy document retrieval, and multi-carrier quote comparisons.

  • Clean census formatting & historical experience data support
  • Carrier RFP distribution & side-by-side plan comparisons
  • Renewal proposal decks ready for producer & client review
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Operational Service 3

Billing Reconciliation & Compliance

Audit monthly carrier premium statements against active rosters, resolve premium variances, and stage ACA/COBRA records.

  • Carrier invoice reconciliation vs. active enrollment logs
  • Terminated employee credit tracking & carrier follow-ups
  • ACA data staging, COBRA documentation & notice tracking
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Benefits Operations Pod Dedicated Resource & Team Model
Agreed Turnaround Active
ACTIVE SERVICE SCOPE

Group Enrollment & Roster Management

Specialists processing employer-group life events, open enrollment spikes, and carrier updates inside your agency workflows.

DELIVERY MILESTONES & QA CHECKPOINTS
Roster Verification & Waiver Audits Every enrollment form and waiver verified before carrier submission
Carrier Portal Entry & Confirmation Archiving Direct submission to BCBS, Delta Dental, UHC with audit logs
ID Card & Document Distribution Tracking Proactive follow-up ensuring employer and member receipt
99.5% Quality Checked
Same-Day QLE Turnaround
Zero Platform Changes
🤝
Dedicated Team

Extension of Your Staff

🛡️
100% Quality QA

Multi-Tier Review

Renewal Strategy Support Unit Producer & Broker Enablement
RFP Operations Live
ACTIVE SERVICE SCOPE

Census Preparation & Market Quoting

Freeing account managers from repetitive quote chasing and manual comparison spreadsheets.

DELIVERY MILESTONES & QA CHECKPOINTS
Employee Census Formatting & Deduplication Standardized data ready for immediate carrier underwriting
Multi-Carrier RFP Dispatch & Follow-up Active pipeline tracking across Aetna, Cigna, Humana, and MetLife
Side-by-Side Plan Comparison Preparation Client-ready presentation decks highlighting premium and deductible variances
48 Hr Quote SLA
Audit-Ready Census Files
+40% Producer Capacity
📊
Plan Matrices

Client-Ready Decks

Fast RFP Cycle

Zero Producer Bottlenecks

Reconciliation & Compliance Pod Back-Office Governance Team
Audit Standards Met
ACTIVE SERVICE SCOPE

Monthly Premium Audit & Compliance Data

Rigorous reconciliation between carrier billing and active rosters to prevent overpayment and compliance exposure.

DELIVERY MILESTONES & QA CHECKPOINTS
Carrier Statement vs. Enrollment Log Match Line-by-line verification identifying coverage and premium variances
Retroactive Premium Credit Adjustments Filing timely credit requests for terminated lives directly with carriers
COBRA & ACA Compliance Maintenance Audit-ready documentation, notice tracking, and 1095-C staging
100% Roster Match
$0.00 Unresolved Variances
Direct Bill Reconciled
📑
Audit-Proof Files

Complete Documentation

💰
Premium Recovery

Active Carrier Credits

Your workflows. Your systems. Our benefits-trained teams — no platform replacement required.

OUR VALUE PROPOSITION

Maximize Operational Value with Strategic Outsourcing

Scale your agency with expert back-office support, unmatched accuracy, and built-in efficiency.

SPECIALIZED INDUSTRY DOMAINS

Expert Insurance Outsourcing Services for the Insurance Industry

Dedicated Professionals Committed to Your Success

At Tammina Insurance Services, we provide complete outsourcing solutions for the insurance industry. Our expert team handles complex processing tasks in Property and Casualty (P&C) Insurance, Life Insurance, Health Insurance, and Employee Benefits Insurance. We help your business operations run smoothly and save money for the long term.

Property and Casualty Services Team

Property & Casualty Services

We manage all policy details, claims processing, and risk documentation for insurance companies, letting them concentrate on what they do best.

Employee Benefits Services Team

Employee Benefits Services

Let Tammina Insurance Services manage your employee benefits. We handle health plan enrollment, benefits reconciliation, and claims processing for you.

Life and Health Services Team

Life & Health Services

We offer outsourced services for life and health insurance policy administration, enrollment, and claims, improving your company's efficiency.

Testimonials

Results Speak Louder Than Words...

We take pride in delivering premium quality service with enhanced experience within a very quick turn-around time...Everytime

Give Us a Thumbs Up!

“As a $5M P&C agency owner, I used Tammina Insurance Services for a year. Their team of two handles most of my back-office tasks, including monthly transactions, producer commissions, reports, and marketing projects. They also assist with quoting for both commercial and personal lines.”

Wayne Insurance Agency

“In our industry it is very difficult finding good help. Trust and relationships are everything and you do not want to ruin your credibility. We have worked with other outsource channels and they were not successful because they were not tailored to suit our needs. They were cookie cutter not custom tailored.”

Sarah Smith Insurance Agency

“Working with Tammina Insurance Services has been great. My accounting department's biggest time burner used to be reconciling. Tech Tammina has provided relief with this task, saving us valuable time and resources. This has been a nice working relationship. Thank you Tech Tammina Insurance Team.”

John Doe Insurance Agency

“Tammina Insurance claims handling team has exceeded our expectations. Their expertise and efficiency in processing claims has resulted in faster claim resolutions and improved customer experience.”

Emily Insurance Agency

“Tammina Insurance commission management system has simplified our complex commission calculations. Their accurate and timely reports have saved us countless hours and reduced errors.”

Jennifer Insurance Brokers

“Tammina Insurance underwriting support has been invaluable to our agency. Their analysts review guidelines, scrub incoming submissions, and assemble accurate rating files with precision and quick turnaround.”

Olivia Insurance Agency
INSURANCE OPERATIONS KNOWLEDGE BASE

Insurance Operations & BPO Insights

Everything agencies, brokers, MGAs, and carriers need to know about scaling capacity, integrating workflows, and outsourcing back-office operations with Tech Tammina.

Have a specific workflow question?

Our insurance operations team is just a message away.

Talk to Our Team

Insurance BPO is when an insurance organization delegates recurring, high-volume back-office operations — such as policy processing, certificate issuance, renewals, and commission reconciliation — to a dedicated, specialized external team. Tammina acts as an integrated extension of your existing staff, working directly inside your procedures and platforms rather than acting as a distant, detached vendor.

Yes. Our teams stay current with state-level insurance guidelines and carrier-specific submission protocols. We integrate multi-tier quality assurance reviews into every operational workstream to ensure all policy checks, endorsements, and filings are completed accurately, compliantly, and within established turnaround windows.

We support Property & Casualty (Commercial and Personal P&C), Employee Benefits, Life, and Health. Our trained specialists manage tasks ranging from ACORD intake and underwriting support to open enrollment rosters, QLE changes, and commission reconciliation across all four sectors.

We operate directly inside all leading industry Agency Management Systems, including Applied Epic, Vertafore AMS360, Sagitta, and HawkSoft, as well as major carrier portals and proprietary document systems. There is no software installation, no platform migration, and no alteration to your existing technology stack.

We begin by analyzing your workflows, standard operating procedures, and platform permissions during an initial onboarding window. From there, we assign an insurance-trained dedicated resource or team that integrates directly into your daily queues, handling routine transactions against defined turnaround times and audited quality standards.

Data security is non-negotiable. Client data is handled under comprehensive confidentiality agreements (NDAs) using role-based access control, encrypted environments, secure VPN tunnels, and verifiable audit trails on every transaction — adhering strictly to U.S. insurance regulatory and compliance protocols.

An in-house back-office requires continuous recruiting, training, salary overhead, benefits, and management time. With Tammina, you gain immediate access to experienced insurance professionals trained on day one, combined with the agility to scale capacity up during peak renewal seasons without taking on long-term fixed liabilities.

Agencies and brokerages that partner with Tammina typically see operational cost reductions of 30% to 40% compared to local hiring, while simultaneously accelerating processing cycle times and liberating producers and account managers to focus exclusively on client retention and growth.